UPS Flight 2976 Crash Resources
This page is intended to share resources and support for those impacted by the UPS Flight 2976 crash in Louisville, Kentucky.
DISCLAIMER: This list is not exhaustive and may be updated.
All Louisvillians are encouraged to follow local guidance. Text LENSalert to 67283 for emergency updates.
Victim Reunification Center/Family Assistance Center:
- Resources from Red Cross, LMPD Victim Services, chaplains, and Seven Counties mental health professionals will be available to support those who are dealing with this tragedy.
- The location of the Family Assistance Center is not disclosed to the public to respect the privacy of the victims' loved ones. Anyone seeking assistance can call (800) 631-0604.
- Please check with LMPD for updates.
Assistance hotlines:
- UPS Family Assistance Hotline: 800-631-0604
- If you are struggling with this tragedy, please call or text 9-8-8 for free, confidental 24/7 mental health support.
- Counselors with the Louisville Metro Government’s Office of Violence Prevention are standing by for non-emergencies at 502-574-6949
- American Red Cross can provide support and resources for families - 502-589-4450
Emergency Relief Fund:
- The Team Kentucky Emergency Relief Fund will be used to cover funerals and support those impacted by this tragedy. If you're able, please consider donating, here: https://secure.kentucky.gov/formservices/Finance/emergencyrelief
Debris:
- The FBI is assisting the NTSB with cataloging and removing debris. They’ll review reports submitted through the city’s website and send agents to verify debris locations. If the FBI visits your property, that’s why.
- Debris from the plane crash should not be touched and can be reported here: https://app.smartsheet.com/b/form/4b676a3fce7e44339b5ccdb450243cb7
- Airplane debris photos can be reported to witness@NTSB.gov
Food Assistance:
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For families needing food: Go to daretocare.org/need-food or call 502-966-3821
SCAM ALERT:
- Scammers are targeting families, claiming to have info about loved ones and demanding money.
- REMEMBER: Law enforcement will never ask for money for info. If contacted, don’t pay — report it to LMPD:
- Call 502-574-LMPD (5673)
- Submit a tip online
Water and Air Quality:
- Unless otherwise notified, your drinking water is safe. If you have further questions, please check out the Louisville Water FAQ here.
- Our air quality forecast remains in the Good range through Friday 11/7. You can check air quality here.
EPA Response:
- For information on the EPA response to UPS Flight 2976, click here.